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Archived: Oakmead Dental Care

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Reports


Inspection carried out on 6 February 2013

During a routine inspection

We were able to speak with two people waiting for appointments. One person had been coming to the practice for over 10 years. She was very happy with the way in which she was treated and informed about her treatment choices together with information of the associated fees. The premises were very clean and the staff always wore personal protective equipment whilst she was being treated. "I've recommended this practice to many friends and will continue to do so" she told us.

The second person had been coming to the practice for over 15 years and she was very happy with the service provided. She told us she always received a warm welcome when she arrived and said "I'm always spoken to politely".

We saw there were many testimonials on the practice website and we were assured that people were treated with respect in a pleasant environment and people's opinions were taken into account when planning their dental care.