• Care Home
  • Care home

Strawberry Fields Care Home

Overall: Good read more about inspection ratings

Strawberry Hall Lane, Newark, Nottinghamshire, NG24 2EP (01636) 700770

Provided and run by:
Red Firs Carehome Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Good

Updated 9 September 2025

Strawberry Fields Care Home is a care home providing personal and nursing care to older adults with physical healthcare needs and people living with dementia. At the time of the assessment the service supported 43 people. The last inspection at Strawberry Fields Care Home was published on 6 May 2022 and was rated requires improvement, the provider was in breach of legal regulations relating to safe care and treatment and governance. During this assessment we found improvements have been made and the provider was no longer in breach of any regulations and the overall rating had improved to good. The service was undergoing refurbishment works during our assessment including a new roof and new windows. We observed the maintenance team repairing and painting areas of the home which required attention. Governance processes relating to infection control needed strengthening to ensure these were consistently completed. The registered manager acknowledged there had been a lapse in infection control audits and had a plan in place to address this. We found this had no impact on people living at home and people praised the homes environment. Medicines were managed safely; people received their prescribed medicines from trained staff who knew them well. There were enough staff on duty to meet people’s needs in a timely manner. Staff treated people with kindness and compassion. People were protected from the risk of abuse and neglect as staff recognised and acted upon any safeguarding concerns. Staff felt valued in their roles and supported by the management team. The provider had oversight of the service and invested in the home to ensure improvements were made. The provider’s systems and processes were utilised to highlight and act on areas for improvement. The management team was supported by the providers senior management team to ensure any issues were addressed.

People's experience of the service

Updated 9 September 2025

People and their relatives told us staff were kind, caring and treated them with dignity and respect. The feedback from everyone we spoke with was positive. People we spoke with knew who the registered manager was and told us they were visible and approachable. Everyone we spoke with said the home was clean, tidy and welcoming. People were consulted about their care and supported to make their own decisions. A relative we spoke with said, “They discuss things with [relative] and talk to us too.” People told us they felt safe living at Strawberry Fields, a person we spoke with said, “Staff are always about to help me, and they get me things to keep me busy.” A relative we spoke with said, “My [relative] is fantastically safe, they are really well cared for.” We observed staff treat people kindly with warmth and humour. Staff knew people well and treated each person as an individual.