Archived: Smile Cliniq - Boundary Road

12 March 2013

During a routine inspection

We found a highly motivated practice with a patient centred approach. Customer care and involvement were at the centre of the practice delivery. A commitment to staff training and attaining excellence were seen to be driving the provider forward. The staff communicated well with patients and were approachable and professional. The manager provided us with high quality governance information to demonstrate the service they provided.

The person we spoke with told us "I don't want to know the details but the dentist always makes sure I understand my treatment".

See full summary of 12 March 2013 report See shortened summary of 12 March 2013 report