The Care Quality Commission
  • Dentist
  • Dentist

Archived: Swiss Smile

10 Brook Street, Mayfair, London, W1S 1BG 0845 094 4004

Provided and run by:
3C Clinic UK Ltd

Important: The provider of this service changed. See old profile

All Inspections

7 March 2013

During a routine inspection

We spoke with three people, all of whom had used Swiss Smile for some years and who said that they were given adequate information about the service so that they could make decisions about their treatment. They said the practice was clean and one said the service was “excellent”. They were able to see the same dentist at each visit and had recommended the practice to their relatives.

Each person was assessed for their suitability prior to any treatment and was offered choices about treatment and given information about what the treatment involved and the likely costs.

There were suitable processes for staff training and professional development. Staff were supported by the provider's systems and policies as well as by the management team.

There were effective systems in place to reduce the risk and spread of infection. Staff had been trained in infection control and for emergency situations. Decontamination of instruments was undertaken safely by a specialist team.

The provider had systems to review and monitor the quality and safety of the service provided. This included seeking feedback and suggestions from people using the service and this was reviewed at the regular staff meetings.