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Inspection Summary


Overall summary & rating

Good

Updated 13 March 2018

Rebecca Court is a residential care home for 38 people, some of whom may be living with dementia. The service also provides short term and respite care. This accommodation is provided in purpose built accommodation, over two floors. At the time of our comprehensive unannounced inspection of 15 January 2018 there were 28 people were living at the service.

At the last inspection of 1 September 2015 , the service was rated Good. At this inspection, we found the service remained Good.

People received support to take their medicines safely. Staff knew how to keep people safe from the risk of harm. Actions had been taken to reduce risks to people’s safety. There was enough staff to keep people safe and meet their needs.

Staff were competent to carry out their roles effectively and had received training that supported them to do so. People were supported to eat freshly prepared meals, and their individual dietary needs were met. People were able to access and receive healthcare, with support, if needed.

A major refurbishment programme was underway at the time of our visit, works already completed had improved the environment substantially. This included decorations that enhanced the natural light in the building, and colour schemes that would help people living with dementia to navigate around the home more easily. The registered manager had worked closely with people living at the service to gain their view and ask for suggestions about the works. They increased the amount of hours activities staff were available, so that people had plenty of choice of things to do, away from areas where the works were underway.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were kind and compassionate in the way they delivered support to people. People were treated with dignity and respect. Staff ensured that people were able to have visitors, and enabled people to maintain relationships with relatives and friends who did not live nearby.

People and their relatives were confident that they could raise concerns if they needed to and that these would be addressed.

The registered manager ensured that the home was well run. Staff were committed to the welfare of people living in the home. The registered manager ensured they kept links within the local community including schools and people were part of regular events.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 13 March 2018

The service remains Good

Effective

Good

Updated 13 March 2018

The service remains Good

Caring

Good

Updated 13 March 2018

The service remains Good

Responsive

Good

Updated 13 March 2018

The service remains Good

Well-led

Good

Updated 13 March 2018

The service remains Good