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Inspection report

Date of Inspection: 2 October 2014
Date of Publication: 6 November 2014
Inspection Report published 06 November 2014 PDF


Inspection carried out on 2 October 2014

During an inspection in response to concerns

This inspection was conducted by a pharmacy inspector. The focus of the inspection was to answer one key question; is the service safe in respect of the management of people�s medicines. During the inspection we spoke with one member of staff, the registered manager, the deputy manager and the regional director of the provider who was also present during the inspection.

Below is a summary of what we found.

If you want to see the evidence that supports our summary please read the full report.

Is the management of people�s medicines safe?

The management of people�s medicines was not safe. There were gaps in some of the records of medicine administration so we could not be assured people�s medicines were being given to them as intended by their prescribers.

There was a lack of written information about the use of people�s medicines for staff to refer to when administering medicines to people. This meant that there was a risk that staff could give them to people incorrectly.

Records did not confirm that medicines requiring refrigeration had been stored at appropriate temperatures. Therefore it was not clear that they were safe to use.

We noted that staff handling and administering people�s medicines had received training and had been assessed as competent to manage people�s medicines.