• Care Home
  • Care home

Stables Flat

Overall: Good read more about inspection ratings

The Stable Family Home Trust, The Stables, Bisterne, Ringwood, Hampshire, BH24 3BN (01425) 485192

Provided and run by:
The Stable Family Home Trust

Latest inspection summary

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Background to this inspection

Updated 22 February 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team: One inspector carried out the inspection over two days.

Service and service type: The Stables Flat is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection: We gave the service 48 hours’ notice of the inspection visit because it is a small care home and the manager is often out of the office supporting staff or providing care. We needed to be sure that they would be available. Inspection site visit activity started on 17 December 2018 and ended on 18 December 2018.

What we did: Before we inspected we looked at information we already had about the provider. We reviewed notifications we had received from the service. Notifications are reports about specific events that the provider must tell us about by law. We reviewed the provider information return, (PIR). This contains evidence about the service and is submitted annually. The information in the PIR helps us in planning our inspection.

During our inspection we looked at care records, accident and incident reports and logs, daily notes, medicines records and quality assurance documents.

We spoke with three people living in the home and some of their relatives. We also spoke with the registered manager and three support staff.

Overall inspection

Good

Updated 22 February 2019

What life is like for people using this service:

• Medicines were not always well managed. Temperature readings of medicine storage areas and medicines audits were not being completed and the controlled medicines register did not reflect the controlled medicines stock.

• Staff were kind and caring and there was a warm, family atmosphere. We saw people interacting in a positive way with staff and each other and accessing the providers day service.

• The provider responded when they could no longer meet people’s needs and worked with other services to ensure a smooth transition for people.

• The Stables Flat met the characteristics of Good in most areas and of Requires Improvement in Safe. Overall, we have rated the service as Good.

• More information is in the full report below.

Rating at last inspection: Good (report published 25 May 2016).

About the service: The Stables Flat is a care home that was providing personal care for up to eight people living with a learning disability at the time of the inspection.

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We have rated this service as Good and we will follow up on this inspection as per our re-inspection programme, and through ongoing monitoring of information received about the service.