Sunshine Care (Rochdale) C.I.C.

Updated 22 January 2026

Date of assessment: 28 January to 11 February 2026. Sunshine Care is a homecare agency providing care and support to people living in their own homes and flats. The service is registered to care for older people, some of whom have dementia or physical disabilities.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. At the time of the assessment the service was supporting 28 people receiving personal care. This is help with tasks related to personal hygiene and eating.
People’s care needs were assessed and care plans provided staff with the information they needed to provide personalised care. Risk assessments were completed and provided staff with information they needed to manage identified risk. People and their families were involved in reviews of care and people were supported to achieve desired goals. The service worked well with other healthcare professionals and supported people to receive the care they needed.
Staff had Safeguarding training and knew how to keep people safe and protect them from the risks of abuse.
The management team were heavily involved in the service, visiting people in their homes and speaking regularly with staff, the people they supported and their families. At the time of the assessment regular audits to review and monitor the quality of care had not been implemented. This was fed back to the management who subsequently created the necessary audits to help to monitor the standard of care people received.
Staff felt supported to give feedback and were treated equally. The management team were passionate about providing personalised, high quality care and were visible, knowledgeable and supportive.
Medicines were managed safely with a review of the medication administration records (MARs) regularly conducted by the provider.
 

Updated 22 January 2026

People spoke very positively about the care provided. They said they felt safe and enjoyed the company of the carers who were familiar to them. People were treated as individuals, with kindness and dignity and a consistent staff team meant positive relationships had developed between the people, their families and the carers. A person we spoke to said, “I feel very safe with these carers, they go above and beyond and they do anything for me.”
People felt confident in the abilities of the staff and felt they would know what action to take in an emergency. Staff provided a high standard of care and did not rush through tasks. For example, one person told us, “The carers have been excellent at checking my skin and washing me and putting cream on to make sure that I don't get any more pressure sores. My GP comes once a month to check on me, and the carers always show an interest in how that's gone and ask me what the GP said. They really care.”