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Sutton Lodge Residential Care Home Inadequate

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Inspection report

Date of Inspection: 27 October 2011
Date of Publication: 21 May 2012
Inspection Report published 21 May 2012 PDF | 53.69 KB

Overview

Inspection carried out on 27 October 2011

During a routine inspection

When we spoke with a group of people living in the home, they all said that they had choices about everything in their lives, which included what they wore each day, the food they ate and when they got up and went to bed. Another person we spoke with said that they “get choices about everything.”

The people we spoke with were very complimentary about the care they received and praised the staff. One person told us that they knew all the carers and that “they are lovely and so kind.” Another person said that the care staff “are so easy to get on with.”

All the people we spoke with were able to tell us that they felt safe living in the home. One person said “I’ve got nothing to moan about” while another said “I feel safe and the staff are grand.”

We spoke with two members of staff during our visit. They knew what abuse was and who to contact if they needed to report any concerns about people’s safety. They all said they would have no hesitation in reporting any form of abuse to the appropriate person.

No-one raised any concerns or complaints during our visit but they said they would feel comfortable speaking to the manager or staff if anything arose. One person commented “I like everything.”