Updated 15 September 2026
Date of assessment: 24 to 29 September 2026.
Park Lodge Residential Care Home is a care home registered to provide care and support for up to 17 older people. There were 11 people living at the service during our inspection.
This inspection was prompted by concerns we received about the safety of care provision. We found 2 breaches of regulation in relation to safe care and treatment and good governance.
People’s health was not always effectively monitored and risks to their health were not always assessed. The environmental risks were not always managed safely. For example, some fire doors were not working at the time of the onsite visit. This put people at increased risk of harm. The provider responded to our feedback and implemented control measures until work could be completed.
The provider did not have effective oversight of the service. Governance audits were not effective and did not identify shortfalls found at this inspection. This placed people at increased risk of receiving poor quality and unsafe care.
We asked the provider for an action plan in response to the shortfalls we identified during the inspection.
We observed staff treating people with dignity, kindness and respect. Staff told us they felt supported. A staff member said, “Park Lodge is like a family. I see how everybody treats the residents, and for me I feel proud to be part of that.”
Health and social care professionals were complimentary about working with the service.
The manager of the service deregistered with The Care Quality Commission (CQC) whilst the inspection was ongoing. The provider implemented suitable arrangements to manage the service in the absence of a registered manager.