The Care Quality Commission
  • Doctor
  • GP practice

Hanley Primary Care Centre

Overall: Good read more about inspection ratings

51 Hanley Road, London, N4 3DU

Provided and run by:
AT Medics Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Hanley Primary Care Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Hanley Primary Care Centre, you can give feedback on this service.

21 December 2019

During an annual regulatory review

We reviewed the information available to us about Hanley Primary Care Centre on 21 December 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

12 July 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Hanley Primary Care Centre on 12 July 2017. The practice had been taken over by AT Medics in August 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
  • The practice had clearly defined and embedded systems to minimise risks to patient safety.
  • Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
  • The results of the national GP patient survey showed that patients were satisfied with the practice.
  • Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.

The areas where the provider should make improvement are:

  • Look at ways to improve the scores of the national GP patient survey.

  • Continue to work towards achieving the end of year QOF targets.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice