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Inspection Summary


Overall summary & rating

Good

Updated 16 March 2021

Clarendon House is a ‘care home’ that is registered to provide personal and nursing care to a maximum of 8 people who are living with a brain injury. At the time of the inspection they were supporting 3 people.

We found the following examples of good practice.

There were clear processes in place for visitors to the home. Families and friends met with their loved ones in a ‘visitors’ pod’ at the sister home to Clarendon House, there was an option of inside and outside pods which were wheelchair accessible. All visitors direct to the home or to the pods were subject to temperature checks, health screening questions, hand hygiene and Personal Protective Equipment (PPE).

People were supported by staff to continue with their lives and that included support to clean their home, cook and do their laundry. There were cleaning schedules in place for staff and this continued throughout the day. There was enough PPE and staff were observed wearing it correctly and in line with the current government guidance.

People and staff had participated in whole home testing for Covid-19, for staff this included a daily test. Risk assessments had been completed for all aspects of people’s care and support including risks associated with Covid-19. Staff had individual risk assessments in relation to their own health and support needs. People and staff had been offered a Covid-19 vaccine.

Staff had received training in how to put on and take off PPE and training in preventing infections was up to date. Audits took place daily, weekly and monthly to ensure compliance with infection control procedures. The home was supported by a range of in-house professionals such as psychologists and therapists. Weekly contact was maintained with medical professionals who reviewed people’s needs.

The registered manager told us group and individual meetings have enabled them to reflect and learn from the difficult events experienced during the pandemic so far and had also contributed to supporting the wellbeing and mental health of staff. The registered manager told us they were proud of their staff team and said, “I don’t have any worries, they are awesome”.

Inspection areas

Safe

Good

Updated 16 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 16 March 2021

Caring

Good

Updated 16 March 2021

Responsive

Good

Updated 16 March 2021

Well-led

Good

Updated 16 March 2021