Archived: C.A.Y.P.S Limited

There were two people receiving personal support from C.A.Y.P.S at the time of the inspection. We spoke with a relative of one of the people who used the service, one care worker and the manager.

We looked at the care planning system and found that the records showed the care and support people wanted and needed.

We looked at the medication policies and procedures. We found that appropriate systems were in place and that staff had attended training.

We looked at recruitment procedures. Relevant checks and training was completed before new employees provided support.

A complaints procedure was in place. Relatives were aware of this and told us they did not have any complaints at the time of the inspection