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Archived: 16 Brimley

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Inspection report

Date of Inspection: 8 April 2013
Date of Publication: 3 May 2013
Inspection Report published 3 May 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

We only met two of the people that were being supported for a brief moment before they went out to a social function. They had told the manager that they did not want to participate in the inspection process because of a previous upsetting experience with an official visitor to their home.

We asked the provider /manager about the three people supported. They spoke knowledgeably about them as they had been supporting them for many years initially in a residential care setting and then by supporting them in the community with domiciliary care support.

We looked at the support plans for the three people. The plans had been written by the manager and carer and were based upon an extensive knowledge of each persons care needs, preferences and dislikes. The plans provided detailed information about how the planned care was to be provided. The plans did not include a timetable showing when support was to be provided to each individual throughout the week. We were told that the local authority or the mental health team were in the process of completing re-assessments of each of person’s needs in order to determine the number of hours of support time each person was to be funded for. The provider may like to note that a timetable for each person would show when these support hours were to be provided.

We saw that a risk assessment had been undertaken in respect of the home and the working environment that the manager / carer had to work in. A risk assessment had also been completed in respect of moving and handling procedures for one person and a safe handling plan devised. We also saw medication assessments to determine whether people needed support with their daily medicine regime. We found that there were measures in place to protect the carer in undertaking their duties however we have referred to improvements that need to be made in respect of management of medicines in outcome 9.

Each person’s care plan had been reviewed and updated since our last inspection. We saw that temporary changes had been made to one person's plan whilst they had recovered from a surgical procedure.