8 April 2013
During a routine inspection
The provider / manager spoke knowledgeably about the three people the service supported. They had been supporting them for many years; initially in a residential care setting and then by supporting them in the community with domiciliary care support. There were appropriate measures in place to safeguard individual's finances where the person lacked capacity to manage their own financial affairs.
The provider did not have appropriate arrangements in place for recording or administrating medicines. This meant that people could be at risk of receiving the wrong medicines.
The provider did not provide people who used the service with the correct details about the aims and objectives of the service, or set out the service delivery arrangements.