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Archived: 16 Brimley

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Inspection report

Date of Inspection: 8 April 2013
Date of Publication: 3 May 2013
Inspection Report published 3 May 2013 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

Reasons for our judgement

We met and spoke with two of the three people supported by the service. We were only able to talk with them for a short period before they went out to attend a social function. Both had a good rapport with the provider / manager, were at ease in their home environment and looked well cared for. Our observations during the inspection of the many telephone interactions between one person and the provider were that there was a good relationship between both parties.

Information recorded within the assessment documentation and care plans, showed that each person had been involved with decisions on how they wanted to be supported and how they wanted to live their life. We saw that a record about the person’s daily routine was recorded.