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Inspection report

Date of Inspection: 8 April 2013
Date of Publication: 3 May 2013
Inspection Report published 3 May 2013 PDF | 90.06 KB

Overview

Inspection carried out on 8 April 2013

During a routine inspection

We met and spoke briefly with two of the three people supported by the service. Both had a good rapport with the provider / manager, were at ease in their home environment and looked well cared for. All care and support was provided by the provider / manager and one carer.

The provider / manager spoke knowledgeably about the three people the service supported. They had been supporting them for many years; initially in a residential care setting and then by supporting them in the community with domiciliary care support. There were appropriate measures in place to safeguard individual’s finances where the person lacked capacity to manage their own financial affairs.

The provider did not have appropriate arrangements in place for recording or administrating medicines. This meant that people could be at risk of receiving the wrong medicines.

The provider did not provide people who used the service with the correct details about the aims and objectives of the service, or set out the service delivery arrangements.