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Archived: Beech Trees Good

The provider of this service changed - see old profile

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 7 May 2020

About the service

Beech Trees is a residential care home providing personal care to 7 people with learning and physical disabilities at the time of the inspection. The service can support up to 7 people.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

There were systems in place to safeguard people from the risk of abuse. Safe staffing levels were maintained, and staff had been recruited safely. Medicines were managed appropriately, and the service was clean and tidy with infection risks managed well. The service was reflective in the way events and incidents were reviewed in order to improve care.

People’s needs were assessed and kept under review. People were supported to maintain good health and had choice over their meals. Staff had access to the training that they needed and there was good communication within the team. The premises were very homely with a lot of personalisation. Staff took appropriate steps to ensure people’s legal rights were promoted and upheld regarding consent for care.

There was a clear focus on promoting people's independence and a lot of meaningful engagement between staff and people. People enjoyed positive relationships with the staff who supported them.

People were supported to meet their cultural needs and were actively included in all aspects of their care with their choices being respected.

People had opportunities to do their chosen activities. Communication needs were met and there was good information available to support staff to understand residents’ individual communication styles. People were encouraged and supported to share their views. When concerns were raised, they were listened to and acted upon.

Feedback from staff and people’s relatives about the manager was positive. Staff said that the manager is supportive and communicates well with them. Staff were encouraged to put forward their ideas for improvements and given individual responsibilities. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 16 August 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 7 May 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 7 May 2020

The service was effective.

Details are in our effective findings below

Caring

Good

Updated 7 May 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 7 May 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 7 May 2020

The service was well-led.

Details are in our well-Led findings below.