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Chase Park Neuro Centre Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 31 March 2021

Chase Park Neuro Centre is a residential care home providing personal and nursing care to 60 people aged from 18 and over. At the time of the inspection, 28 people were living at the service, some of whom were living with a neurological condition. The service is made up of two large adapted buildings.

We found the following examples of good practice:

¿ All visitors had their temperature checked upon arrival at the service. Protocols were in place to carry out lateral flow testing for any visitors to the service. All visitors had access to the relevant PPE.

¿ Systems were in place to support people to maintain contact with their family. Families were kept up-to-date with what was happening in the service regarding visits. Some relatives had purchased a portal device which allowed relatives to video chat with people any time they wished. People were also supported to maintain contact with relatives via Zoom calls.

¿ Staff had access to adequate amounts of PPE. The registered manager and clinical lead had received training from the infection prevention and control (IPC) nurse. The registered manager and clinical lead then cascaded this training to staff. The majority of staff were up-to-date with their on-line IPC training. Feedback from the IPC nurse following a visit to the service had been positive.

¿ The registered manager told us both people and staff underwent regular COVID-19 testing in line with government guidelines.

¿ Adjustments had been made to the environment and this was to support with social distancing. Staff were seen to adhere to social distancing guidance during the inspection. Appropriate signage was displayed throughout the service to support social distancing.

¿ Robust cleaning protocols were in place for both daily and more in-depth cleaning. The registered manager completed monthly cleaning audits of the home.

¿ The registered manager worked well with external professionals including a local GP and the infection control nurse.

Inspection areas

Safe

Good

Updated 31 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 31 March 2021

Caring

Good

Updated 31 March 2021

Responsive

Requires improvement

Updated 31 March 2021

Well-led

Good

Updated 31 March 2021