Queens Park Surgery

Updated 1 May 2026

Date of Assessment: From 5 to 13 May 2026. Queens Park Surgery is a GP practice and delivers services to approximately 5040 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 93.4% White, 2.5% Asian, 2.1% Mixed, 1.4% Black and 0.7% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 10th decile (10 of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Updated 1 May 2026

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This oversight of online reviews made by patients and reviewing other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed most people were satisfied with the service. Similarly, the NHS Friends and Family Test found that 95.4% of respondents rated their overall experience of the service as good or very good. The practice was in the process of re-establishing a patient participation group (PPG) to represent the views of people using the service.