26 March 2014
During an inspection looking at part of the service
During our inspections of December 2013 we found the registered care provider was not fully compliant with the Essential Standards of Quality and Safety. The registered care provider wrote to us to tell us about the improvements they were making to enable them to become compliant. We carried out this inspection to see if they had taken action to become compliant with the standards. We found that the necessary improvements had been made to ensure people received safe and effective care.
People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.
We found the provider had taken sufficient steps to ensure the care, welfare and safety of individuals using the service due to accurate and appropriate records being maintained. All relevant records looked at were in date and stored in appropriate ways to protect peoples
confidential information. Comments from records we saw included, "They are always on time and smart," another person commented, "We have noticed a massive difference in my relative. They are fantastic, my relative is more alert."