Manchester

Updated 19 July 2022

Ultrasound Northwest Ltd/Manchester is operated by the provider Ultrasound Northwest Ltd (also known as Babybond) and is a subsidiary of Ultrasound Direct. Ultrasound Northwest Ltd/Manchester have had a manager in post since 2013 who is registered with CQC and were last inspected by the CQC in December 2012 and met all the required standards.

The service provides a variety of ultrasound imaging services, including obstetric scans and diagnostic ultrasounds, to privately funded self-referred service users.

Updated 19 July 2022

• The service had enough staff to care for service users and keep them safe. Staff had training in key skills, understood how to protect service users from abuse, and managed safety well. Staff completed and updated risk assessments for each patient and removed or minimised risks. The service controlled infection risk well. All areas within the service were visibly clean. The service understood how to manage safety incidents and learned lessons from incidents shared with the service.
• Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of service users and had access to good information. Key services were available to suit service users' needs.
• Staff treated service users with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to service users, families and carers.
• The service planned care to meet the needs of local people, took account of service users’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for an appointment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of service users receiving care. Staff were clear about their roles and accountabilities.

Updated 19 July 2022

Our rating of this service is good. See summary above for details