Nimrod House Supported Living

Updated 7 August 2026

Date of the assessment 7 August to 2 September 2026. Nimrod House is a supported living service for 5 people with learning disabilities and autistic people living in their own flats.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and access to communities that most people take for granted. ‘Right support, right care, right culture’ is a guidance CQC follows to make assessments and judgements about services supporting people which providers must adhere to.

People’s needs were comprehensively assessed and the support people received was person centred. People’s mental capacity was assessed, and they were supported to make decisions about their care. The provider understood its role in relation to safeguarding and staff were able to tell us about the responsibilities they undertook to keep people safe. Risks to people’s health, safety and wellbeing had been identified appropriately assessed which ensured people received safe care and support.

There was a well-established staff team, many who had worked at the service for a number of years which meant they had a very good understanding of people’s needs. People had their own staff teams so knew who supported them which gave people consistency they needed. Feedback about the service we received was positive and it was clear the relationships between people, their families and the staff team was built on trust.

Systems and processes for monitoring quality and safety of the service were robust. Checks were carried out at different levels of management which enabled effective oversight and the ability to continuously monitor and improve the service.

The provider worked alongside a range of other professionals when required which meant people received equitable access to the services they needed.

Updated 7 August 2026

As part of our assessment we spoke with people living in the service their families and professionals involved in their care. A person we spoke to told us they had lived in the service for a long time and were happy with their flat and with the staff who supported them. The told us, “When I first moved in, I didn’t really like it, but that was a long time ago. I’m really happy with my flat and I like all the staff.”

We observed people being supported with a range of daily tasks during our visit, including use of facilities within their local community. People appeared relaxed and comfortable in the company of staff, with warm and friendly interactions.

As part of our assessment, we also spoke to family members. They felt the provider was able to keep their loved ones safe. A family member told us, “I feel [person] is very safe, we have never had any real concerns in all of the years [person] has lived there. Whenever anything comes up, we talk about it with the staff and sort it out.”

Families felt their loved ones were well supported, and they felt the provider kept them involved in decision making about their loved one’s care. A family member told us how they are informed of upcoming appointments their loved one had and how they were immediately informed of the outcome by the staff.

A professional involved in people’s care in the service told us they felt staff were caring and attentive to people’s needs. They had witnessed how people were comfortable with their staff and about the positive engagement they had seen.