• Ambulance service

Spark Medical North West

Overall: Not rated read more about inspection ratings

Unit 34 Thursby Road, Bromborough, Wirral, CH62 3PW 0300 373 0797

Provided and run by:
Spark UK Medical Limited

Important: The provider of this service changed. See old profile

Assessment report published 26 August 2026

Ratings - Urgent and emergency services

  • Overall

    Not rated

  • Safe

    Good

  • Effective

    Not rated

  • Caring

    Not rated

  • Responsive

    Not rated

  • Well-led

    Good

Our view of the service

We assessed this service on 20 May 2026. The assessment was undertaken based on information of concern received. As a result of information received, this assessment was limited to inspecting the safe and well-led domains only.

Spark Medical North West operates a fleet of emergency ambulances staffed by either paramedics or technician-led crews. The organisation provides both NHS emergency response services and non-emergency patient transport. This includes delivering emergency care for children and young people.

Spark Medical North West was registered with the CQC under the new provider, Spark Medical Uk Limited on 26 March 2026. As a new provider has taken over the service it has 'inherited' the previous location history (rating and report). Managers and staff continued to work at the service through the change in ownership.

Spark UK Medical's head office is located in Bromborough, Wirral, Merseyside. The premises offer a spacious office environment alongside extensive secure on-site parking with 24/7 security. In addition, there is access to a range of communal training and meeting facilities within the building.

This Independent Ambulance service provided the following activities:

  • Urgent and emergency services
  • Patient transport services

We only inspected safe and well led key questions at this assessment. Therefore the urgent and emergency services is not rated overall.

People's experience of this service

Due to the unannounced nature of the assessment and the inability to assess during active calls, we were not able to speak with patients using the service.