• Care Home
  • Care home

Archived: Ansar Projects

Overall: Good read more about inspection ratings

82 Higher Ainsworth Road, Radcliffe, Manchester, Greater Manchester, M26 4JF 07968 940850

Provided and run by:
Ansar Projects Limited

All Inspections

20 September 2016

During a routine inspection

Ansar Projects is a large semi-detached house on a main road on the outskirts of Radcliffe. It is registered to provide accommodation and personal care for up to three people with learning disabilities and complex needs. There were two people living permanently at the home and one person was receiving respite care on the day of the inspection.

This was an announced inspection on the 20 September. Two days prior to the inspection, we contacted the provider and told them of our plans to carry out a comprehensive inspection of the service. This was because the location is a small care home for three younger adults who may have been out during the day; we needed to be sure that someone would be in.

The service had a registered manager in place at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. However, the registered manager was on extended leave and the service was being managed by other senior staff. For this inspection it was the team manager.

Policies and procedures were in place to safeguard people from abuse and staff had received training in safeguarding adults. Staff were able to tell us how to identify and respond to allegations of abuse. They were also aware of the responsibility to ‘whistle blow’ on colleagues who they thought might be delivering poor practice to people.

Recruitment was robust and helped protect staff from harmful workers.

People were supported by sufficient numbers of well trained staff. New staff received induction training, training was ongoing to meet people’s needs and staff were supported and supervised.

People were involved in planning, shopping and preparing their meals. Staff encouraged people to take a healthy diet.

The provider was meeting the requirements of the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards.

People who used the service had personalised their rooms to suit their own tastes and also had some input into the homes decoration which was very homely in character.

Staff were described as caring and were observed to be professional and friendly to people who used the service. Key workers regularly sat and discussed care and activities to ensure people’s views of the service were obtained.

Records were kept securely and staff were taught the principles of confidentiality to help maintain people’s privacy and dignity.

People had a range of social activities to help them lead fulfilling lives. This could be individual or as part of a group. People also had access to the community, went on holidays and were supported to attend college or work.

People were able to voice their concerns if they wished and had access to the complaints procedure.

Plans of care were individualised, met individual health care and social needs and were regularly reviewed and discussed with people who used the service.

There were sufficient audits for managers to help maintain or improve standards.

Policies and procedures were available for staff to follow good practice.

People who used the service and staff said managers were approachable and they felt supported.

28 June 2013

During a routine inspection

On the day of our inspection the people living at Ansar Projects were on their way out for the day. We saw that people usually spent their days out of the house taking part in the activities they had chosen.

People's physical and mental health needs had been individually assessed and these needs were regularly reviewed by healthcare professionals. Their day to day care and support needs had also been assessed and we saw evidence that people were consulted about the care plans in place.

We saw that people's medication was locked in a cabinet and accurate records were kept of their administration.

The manager carried out regular assessments on all aspects of the service. Any areas where improvements could be made were considered.

A recruitment process was followed for all staff. Checks were carried out to help confirm staff members were of good character and had the required skills to perform their work.

29 November 2012

During a routine inspection

On the day of our inspection the people living at Ansar Project were participating in activities outside the home. The Manager told us that they usually spent their days taking part in activities such as trampolining, horse riding, swimming and at social clubs. We were able to see the results of the 'evaluation of Ansar services' that was completed in September 2012. Families, professionals, staff and people living at the service had contributed. Comments from all respondents were positive.

We saw that people's medical, care and support needs had been individually assessed. Detailed care plans were in place that people had been involved in and given their opinion of. Where people did not have the capacity to consent to certain aspects of their life decisions had been made in their best interest.

A chef worked at the home and provided a healthy diet, with advice from a dietitian if required. People's religious needs were met.

There were enough staff so that each person could have the support of two care workers during each day. Staff were well trained.

All records were up to date, easy to understand and kept securely.

23 January 2012

During a routine inspection

There were two people living in the home when we visited, both were young adults who enjoyed a busy and fulfilled lifestyle. We met both young people. We observed the young people being treated with respect and dignity and being encouraged to carry out tasks in the way which they wanted to. We also spoke with staff about the home. People we spoke with told us routines in the home were flexible and people living in the home were encouraged to make their own decisions about their daily routine and choose what activities they wanted to get involved in.

Both young people living in the home agreed to talk with us. They showed us their bedrooms which were well personalised and clearly showed their choice of hobbies and activities. They told us about the daily living skills and activities they were involved in. One person told us about the volunteer work they carried out at a local farm and the cooking skills they were learning. The other person told us about their favourite activities and the skills they were trying to learn.

One person told us, 'I go out playing football. I like sport. I also go bowling and I am good at that.' This young person liked to be constantly on the go and went out with support most evening as well as during the day. Staff were supporting the young person to also have periods of relaxation.

The other person living in the home told us about their trips out to different towns, the things they did and the restaurants they chose to eat in when they were out. The person told us, 'I like going out with the staff. They are all good and we have fun.' The young person told us they liked to stay in and relax in the evenings, particularly in the winter. They showed us their large and complex construction models that they made with staff support. Staff had also made a personalised large scale model construction which showed the person's favourite activities and places. The young person said they enjoyed playing with this when relaxing in their bedroom. Both young people said the staff were kind and supportive and encouraged them to try new activities and experiences. One person said 'The staff are really good here, they really try to help you.'

People living in the home said the staff were good and they felt safe at Ansar projects. They told us that they would tell staff if they were upset about anything and the staff would help them. One person also said they could tell their social worker if they were unhappy.

The people living in the home said they were well supported by the manager and staff at Ansar projects and they could tell them if they were worried about anything or wanted to do things differently. Staff said that the manager was very approachable and supportive and always there if they needed her.