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Archived: Action for Change - Hastings and Rother

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Inspection report

Date of Inspection: 25 November 2013
Date of Publication: 24 December 2013
Inspection Report published 24 December 2013 PDF | 74.06 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 25 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

When people started using the service they completed a detailed form which included what people their information could be shared with. This included professionals such as their GP, social services, other health professionals such as mental health services and family members.

We saw evidence that the consent forms were reviewed and updated regularly. For example when people chose to include or exclude people from receiving information. All forms were signed and dated by the individual.

People accessed the service on a voluntary basis. When they chose to remain with the service to access support we saw they signed an agreement which demonstrated they agreed to the terms and conditions of using the service.

Some people underwent detoxification programme at home or at this location. This included a number of conditions that people were required to agree with and included a breath test and not to drink any alcohol. We saw there were signed and dated consent forms in place. People were only able to receive this treatment as an outpatient if they had support from another person or carer when they were at home. We saw that this carer had signed an agreement that demonstrated they were aware of their responsibilities and they were able to support the individual.

People we spoke with told us they were able to make their own decisions about the treatment and support they received.