We carried out a review of the data available to us about Eden Place Residential Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Eden Place Residential Home, you can give feedback on this service.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People were very happy and settled, and staff clearly knew them very well. Safeguarding concerns were dealt with in an appropriate and person-centred manner. Risks were equally well managed with individualised risk management plans. Although there had been very few adverse events, all had been analysed and reviewed to see if lessons could be learnt.
Staffing levels ensured people could live their lives as they wished, with a full range of outings and activities. Medicines management was safe and infection control practice was embedded in everyday tasks. The home was very clean and fresh.
People were supported by a registered manager and a staff team who followed current best practice, and constantly strove to provide better care. People were supported with eating and drinking as needed and accessed health and other external services as required. Staff ensured people were empowered to do as much as possible for themselves, and people shaped their own day routines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Their needs were well reflected in documentation and in practice, and we saw personalised end of life plans. The home had received many compliments.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. Regular quality assurance checks ensured care delivery was reviewed and amended if needed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 17 June 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
Eden Place provides personal care and accommodation for up to 12 people who have a learning disability. People are supported to be as independent as possible. The home is located in the heart of Wakefield close to all amenities. At the time of inspection there were 12 people at the home.
At the time of our inspection there was a registered manager in the home. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People told us they felt safe and happy. There were effective systems in place to ensure people’s safety at the home, whilst also encouraging and promoting their independence. Staff could describe the procedures in place to safeguard people from abuse and unnecessary harm.
There were systems in place in the home to ensure that people received their medication as prescribed.
There were enough staff to meet people’s needs, Robust recruitment and selection procedures were in place and appropriate checks had been undertaken before staff began work. Staff were given effective supervision. The registered manager told us she had plans to complete appraisals once staff had been in post for a year. We saw evidence which supported that.
People were supported to eat and drink well and to maintain a varied and balanced diet of their choice. People had access to healthcare facilities and support that met their needs.
People had developed very good relationships with the staff team who treated them with kindness and respect. Systems were in place at the service to ensure that people’s views were listened to and their privacy and dignity was upheld and respected.
People's needs had been assessed and care plans outlined their preferences and how they should be supported. Staff showed a good knowledge of these preferences when asked about the people they supported.
People were supported to enjoy activities of their choice in house and in the community. The service had an activity coordinator in place who supported people at key times in the home in the two cabins which were located in the grounds. We saw evidence on the day of inspection of interactions people who told us they liked the activities they did.
The service had quality assurance systems in place which were used to drive improvements within the home. The registered manager had only been in post for the last six months where they had made a big impact on the home in relation to redecoration and maintenance of the home.
Staff told us the registered manager was always approachable and would not hesitate in approaching them if they had a concern. All the staff were complimentary about each other stating they were more like a family.