Station View Dental Suite

Updated 2 July 2025

We carried out this announced on-site inspection on 19 December 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Station View Dental Suite is in Northampton and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 6 staff, of which there were 2 dentists, 2 dental nurses, 1 receptionist and 1 administrator. We gathered feedback and spoke to a range of staff during our inspection.

Updated 2 July 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients. On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “What a brilliant experience for me and my young son. [Clinician] was highly recommended to me when I was searching for a great family dentist, I can now see why. With today being my son's first ever dentist experience I am so, so happy that we booked to see him. [Clinician] was so welcoming, so kind, funny and knows what he is doing. Our check-ups were surprisingly very enjoyable. I am usually a nervous client but today, I was so pleasantly surprised. Elated that we have found him - our family dentist. Thank you.”

Patients commented positively about the standards of cleanliness. Comments included, “[Clinician] greets me warmly and makes me feel valued as a patient. The room is clean and as far as I can see, the hygienic procedures are all to a very high standard - wiping the chair, clean gloves, masks, and pristine basin, surfaces etc. The dental nurse is very helpful, kind, professional and knowledgeable making me feel comfortable.”

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Comments included, “[Clinician] is always encouraging and supportive in helping me to maintain my dental hygiene. He is gentle and kind while being thorough and professional. He explains everything to me before starting any procedure and ensures that I am completely comfortable with his treatment plan.”

Patients said when they were prescribed medicines, sufficient information was given.

Patients were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.