• Care Home
  • Care home

St Elmos

Overall: Good read more about inspection ratings

7 Edenside Drive, Attleborough, Norfolk, NR17 2EL (01953) 457016

Provided and run by:
Number Seven Healthcare Ltd

Latest inspection summary

On this page

Our current view of the service

Good

Updated 27 May 2026

Date of assessment: 8 June to 7 July 2026. We completed site visits on 8 June, 10 June and 15 June 2026. St Elmos is residential care home providing accommodation for people who require personal care. The service is registered for up to 8 people and provides support for people with learning disabilities and autistic people. At the time of the assessment there were 7 people living at the service. We carried out this assessment due to the age of the rating. The service rating has changed from requires improvement to good.

 

We assessed the service against ‘Right Support, Right Care, Right Culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At this inspection, we found the provider was meeting these principles. People’s rights, choices and independence were promoted and recognised by the provider.

 

The provider was previously in breach of legal regulations in relation to good governance, safe care and treatment, staffing and notifications of other incidents. Improvements were found at this assessment and the provider was no longer in breach of these regulations. We have seen improvements since the last assessment, these included improvements to the care plans, training provided to staff and implementation of robust governance systems.

People's experience of the service

Updated 27 May 2026

People had a positive experience of living at the service. People were observed to be relaxed around staff. People were able to choose various activities in-house and were supported to access their local community for services and activities. People told us they felt safe and were encouraged to make their own decisions. One relative said, “[Family member] participates in bowling and other community activities.” Another relative said, “I'm grateful when I see staff being so kind and looking after [family member]." We used the Short Observational Framework for this assessment (SOFI) to observe how staff interacted with people who were unable to tell us about their experience. We observed staff to wait for responses from people rather than rushing them and people were offered meaningful choices.