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Archived: Cherish U Ltd

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Inspection report

Date of Inspection: 21 November 2012
Date of Publication: 29 December 2012
Inspection Report published 29 December 2012 PDF | 87.18 KB

Overview

Inspection carried out on 21 November 2012

During a routine inspection

During our unannounced inspection to Cherish U Limited we spoke with three people who used the service, three relatives, staff members and the registered manager and providers.

As part of this review, we asked people who used the service to comment on the care and support they received. One person who used the service said: “They are all very nice, I’ve no concerns at all." The staff are very able people who know what they are doing, I feel very lucky to have found them.” Another person said: “They take their time with you, have a chat, I really enjoy their company, they are all very gentle with you when they help you get around.”

We spoke with three relatives who told us that they were “Very pleased” with the service.

The people who used the service and the relatives we spoke with told us they had no concerns they wished to raise.

We noted in one of the four records reviewed that the date of the Criminal Record Bureau Check record was after their commencement of employment date. The manager told us and showed us that the staff member had a satisfactory record of an Independent Safeguarding Authority (ISA) First check in place prior to the person commencing supervised practice. The manager was not able to state that they had not worked on their own whilst awaiting the full CRB check. We also found that not all records were stored securely.