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Bradbury Grange Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 7 January 2021

Bradbury Grange is a residential service which provides accommodation and personal care to older people. The service can support up to 50 older people, at the time of inspection there were 47 people living at the service.

We found the following examples of good practice.

¿ The provider had offered staff the opportunity to have free meals whilst on shift, to prevent them having to leave the service mid-shift. Staff changed clothing into their uniforms at the service and were offered a laundry service to ensure their uniforms were washed at the correct temperature.

¿ Staff previously worked across the whole service. The registered manager had deployed staff to work in one area of the service only, to minimise the risk of the spread of infection.

¿ Staff offered people constant reassurance when they were confused about why things were different. Staff explained information in a way people understood and took the time to listen to their concerns.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 7 January 2021

Further information is in the detailed findings below.

Effective

Requires improvement

Updated 7 January 2021

Caring

Good

Updated 7 January 2021

Responsive

Good

Updated 7 January 2021

Well-led

Requires improvement

Updated 7 January 2021