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This service was previously registered at a different address - see old profile

Inspection Summary


Overall summary & rating

Updated 8 June 2018

We carried out an announced comprehensive inspection on 27th and 30th April, 1st, 2nd and 3rd May 2018 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Connect Physical Health Services provides community musculoskeletal (MSK) physiotherapy services across the UK. The service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of service and these are set out in Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Physiotherapy is one of the services provided by Connect Physical Health Centres Limited; this service is exempt from regulation.

The Head of Governance & Compliance is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • We found that this service was providing safe care in accordance with the relevant regulations.
  • We found that this service was providing effective care in accordance with the relevant regulations.
  • We found that this service was providing caring services in accordance with the relevant regulations.
  • We found that this service was providing responsive care in accordance with the relevant regulations.
  • We found that this service was providing well-led care in accordance with the relevant regulations.
Inspection areas

Safe

Updated 8 June 2018

Effective

Updated 8 June 2018

Caring

Updated 8 June 2018

Responsive

Updated 8 June 2018

Well-led

Updated 8 June 2018