Bupa Dental Care Wimborne

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Overall patient feedback provided a positive view of the dental team and care provided by the practice.

We reviewed online feedback, which was largely positive. We noted, staff replied to patient feedback and where concerns or comments were raised, we were told the practice would review the information and engage with the patient, where possible, to discuss their experience.

Staff felt respected, valued and well supported in their roles. They described managers as approachable and accessible, with regular communication and opportunities to contribute to discussions and decisions. Staff felt listened to, well informed, and supported to develop and raise concerns.

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.