Updated 23 July 2018
Hawes Lane Surgery is a long established practice located in the Rowley Regis area of the West Midlands, with the current provider operating since July 2015. There are approximately 4,000 patients of various ages registered and cared for at the practice. Services to patients are provided under a General Medical Services (GMS) contract with NHS England. The practice has expanded its contracted obligations to provide enhanced services to patients. An enhanced service is above the contractual requirement of the practice and is commissioned to improve the range of services available to patients.
The GP team consists of three long term-sessional locum GPs; two are male GPs and one is a female GP. The clinical team also includes a practice nurse and a health care assistant. The practice manager and two long term locum GPs have responsibility for the general day to day management of the practice. The practice manager is the registered provider manager at the practice and responsible for the overall leadership and governance at the practice. The practice manager is supported by an assistant practice manager, and a team of eight staff who cover reception, secretarial and administrative roles.
The practice was previously inspected in September 2017 and rated overall requires improvement.