• Dentist
  • Dentist

Beacon DentalCare

5 Pickersleigh Road, Malvern, Worcestershire, WR14 2RP (01684) 899492

Provided and run by:
Gensmile Dental Care Limited

Important: The provider of this service changed - see old profile

Latest inspection summary

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Our current view of the service

Updated 25 September 2025

We carried out this announced on-site inspection on 10 February 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Beacon Dental Care is part of Gensmile Dental Care Limited, a dental group provider. The practice is in Malvern, Worcestershire and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 17 staff, of which there were 4 dentists, one of whom was a visiting implant dentist, 5 dental nurses, of whom 3 were trainees, 3 dental hygienists, 4 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental hygienist, 1 receptionist and the practice manager. We also spoke with the Compliance Manager for Gensmile Dental Care Limited, who was supporting the practice on the inspection day.

People's experience of the service

Updated 25 September 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback from a number of sources, including feedback gathered directly by the practice following patient treatment, and from online sources. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients commented that they were supported to maintain their oral health and were provided with appropriate information and resources. Patients comments’ included reference to how friendly and approachable staff at the practice were. Patients also commented on the continuity of care provided by their dentists.