Our current view of the service
Updated
21 October 2025
We carried out this announced on-site inspection on 20 February 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Mr Devanand Isukapatla’s (also known locallyas Devs Dental practice) is located in South Shields and provides NHS and private dental care and treatment for adults and children.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 10 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 1 dental hygiene therapist, 1 receptionist, and the practice owner.
People's experience of the service
Updated
21 October 2025
On the day of our inspection, we spoke with and saw patient feedback from 10 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “Very good service, friendly staff”. “Staff couldn’t be more helpful absolutely 100%, Care, dignity. Lovely friendly…” “I have excellent service from start to finish…” “Always treat with respect appointment on time, very pleasant to attend”.
“Good service and always treated well”. “Absolutely fantastic, nothing is ever a problem”. Patients commented positively about the standards of cleanliness. “Very clean friendly service, local friendly atmosphere”. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “Easy to book an appointment…”, “…getting an appointment is quite good as they will try their best to accommodate you when they can”. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “They explained any treatment full…” Patients said when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. “Feedback provided was first class and where possible any workie Hygienist was all taken care of in the same visit…” The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.