The Care Quality Commission

Archived: Bungalow 1

St Catherine's Close, Tickhill Road, Doncaster, South Yorkshire, DN4 8QN (01302) 796413

Provided and run by:
Doncaster City Council

All Inspections

15 November 2012

During a routine inspection

People who used the service told us their views were taken into account, and they were treated with dignity and their independence was respected. We also found that care workers helped people to regain their independence after a period of illness or incapacity.

People told us they were satisfied with the care they received. We also saw that risk assessments and reviews were undertaken to ensure care was effective and safe.

People told us they felt safe when receiving care. We found that care workers knew how to recognise abuse and report it. There were systems in place to ensure that people were protected from abuse.

People told us they thought care workers knew what they were doing. We found that care workers got appropriate training, supervision and development.

People told us they were asked for their opinion as to the quality of care provided. There were also systems in place to assess and monitor the quality of the service people received.