Updated 30 August 2019
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
Private GP Clinic provide private GP services and travel vaccinations. There are two GPs (one male, one female) and a visiting GP who specialises in minor surgery. One GP is also the medical director. Private GP Clinic is also supported by a health care practitioner, laser practitioner, director/registered manager, office manager and reception/administration staff. The service is provided from the second floor of the West Byfleet Health Centre, which is a purpose-built health care building. The service has two consulting rooms, one treatment room and administrative areas. Services are offered Monday and Tuesday 9am to 5:30pm, Wednesday and Thursday 9am to 7:30 pm, Friday 9am to 4.30pm and alternate Saturdays 9am to 1pm. The Private GP Clinic provides services to adults and children under 18. Further details can be found on the services website .
Private GP Clinic is registered with CQC to provide the following regulated activities; Treatment of disease, disorder or injury, Surgical procedures and Diagnostic and screening procedures.
The service is provided from the following location:
West Byfleet Health Centre
Madeira Road
West Byfleet
Surrey
KT14 6DH
How we inspected this service
Information was gathered from the provider and reviewed before the inspection. We also reviewed information held by CQC regarding the service.
The methods that were used during our visit included talking to people using the service, their relatives / friends, interviewing staff, observations and review of documents.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.