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Archived: Willoughby House

The provider of this service changed - see new profile

Reports


Inspection carried out on 16 May 2012

During a routine inspection

As part of our inspection we spoke with a number of people who use the service. They spoke positively about the care and support they received. They told us they liked living in the home and confirmed that they were supported to make choices and decisions about the care they received.

Comments from people using the service included, "I've been ill but staff helped me phone my GP", " I feel safe here", "I'm happy living here", " I like all the staff" and " I've got my TV, I listen to music and staff respect I don't like to go out."