• Care Home
  • Care home

Granville Lodge

Overall: Good read more about inspection ratings

West Town Road, Shirehampton, Bristol, BS11 9NJ (0117) 982 3299

Provided and run by:
The Granville Care Home Limited

Latest inspection summary

On this page

Background to this inspection

Updated 30 September 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by two inspectors.

Service and service type

Granville Lodge is a nursing home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered manager

The home had two managers registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before inspection

Before the inspection we reviewed all of the information available to us, including any information of concern, notifications and the provider information return (PIR). This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make.

During the inspection

During the inspection we spoke with both registered manager’s, one care manager, administration assistant, operations manager, clinical lead, one nurse, three staff, five people who lived at the home and one relative. We observed how staff interacted with people. We considered all this information to help us to make a judgement about the home. We looked at a range of records relating to the management of the home. This included recruitment records, people’s care records, infection control practices and quality assurance records.

Overall inspection


Updated 30 September 2022

Granville Lodge provides personal and nursing care for up to 81 people. At the time of the inspection, 76 people were living at the home.

People's experience of using this service and what we found

All staff understood their responsibility to keep people safe from harm. Risks to people had been assessed with actions in place to help keep people safe. There was enough staff to safely provide care and support. Checks were carried out on staff before they started work to assess their suitability. Medicines were well managed, and people received their medicines as prescribed.

There were two managers registered at the service, both were knowledgeable and enthusiastic about the home. They felt supported within their role. Staff described working together as a team, they provided person-centred care and helped people to achieve their potential. There was a programme of audits in place to assist the management team to identify and address shortfalls.

Rating at last inspection

The last rating for this service was good (published 26 September 2018).

Why we inspected

This inspection was carried out as the home had not been inspected since the 2 and 3 August 2018. We undertook this focused inspection to check the service was Safe and Well-Led.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service remains Good. This is based on the findings at this inspection.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our inspection programme. If we receive any concerning information we may inspect sooner.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Granville Lodge on our website at www.cqc.org.uk.