• Doctor
  • GP practice

Colsterworth Medical Practice

Overall: Good read more about inspection ratings

Back Lane, Colsterworth, Grantham, Lincolnshire, NG33 5NJ (01476) 860243

Provided and run by:
Dr Paula Gaylard

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Colsterworth Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Colsterworth Medical Practice, you can give feedback on this service.

20 February 2020

During an annual regulatory review

We reviewed the information available to us about Colsterworth Medical Practice on 20 February 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

14 March 2018

During a routine inspection

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Colsterworth Medical Practice on 14 March 2018 as part of our inspection program.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.

  • Staff involved and treated patients with compassion, kindness, dignity and respect.

  • Feedback from patients was positive in terms of the care and treatment they received although some expressed concerns about the time it took to get an appointment with a GP.

  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

  • Complete actions outstanding from the recent infection control audit.

  • Review arrangements within the dispensary to minimise the risk of dispensing errors.

  • Adhere to the  providers own polices with regard to the frequency of medicines stock control .

  • Continue to monitor rates of patient satisfaction and seek ways to improve.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice