Updated 12 December 2022
We undertook a follow up focused inspection of JRP Jones & Associates Limited on 25 November 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of JRP Jones & Associates Limited on 7 April 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for JRP Jones & Associates Limited on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 7 April 2022.
Background
The provider has 28 practices and this report is about JRP Jones and Associates Limited.
JRP Jones and Associates Limited is in Morpeth in Northumberland and provides NHS and private dental care and treatment for adults and children.
The practice is located over 3 floors, accessible only by stairs. It is close to local transport links and car parking spaces are available near the practice.
The dental team includes 4 dentists, 1 foundation dentist, 4 dental nurses, 3 trainee dental nurses, 2 dental therapists, 3 receptionists and the practice manager. The practice has 6 treatment rooms.
During the inspection we spoke with 1 dental nurse, 1 receptionist, the practice manager and the compliance manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Mondays, Wednesdays & Thursdays from 9am to 12:40pm and from 2pm to 5:40pm
Tuesdays from 8am to 4:40pm
Fridays from 9am to 12:40pm and from 2pm to 4:40pm