The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Mallard Dental Practice

2 Mallard Way, Henfield, West Sussex, BN5 9HF (01273) 495966

Provided and run by:
Mr Petros Apostolopoulos

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

3 July 2013

During a routine inspection

We spoke with four patients who used the service. Patients told us they were happy with the dental care provided at the surgery. One person said the staff were "Happy and helpful." Another patient said the practice was "Very good." Two patients said they were "Impressed" by the care they received. Patients told us that they were given information and choice about their dental procedures. They said that costs and options were discussed with them.

We found that a patient's consent was obtained before care was given. This was done verbally or in writing. Patients we spoke with confirmed that their consent was sought in relation to their care.

Patients told us that the practice was clean, tidy and protected them from the risk of infection. We found that the practice had robust practices in place for cleaning and decontamination of the environment and instruments. The practice kept thorough records of these practices.

We found that staff had received appropriate support, training and professional development. The dentist and dental nurses were registered with the General Dental Council and had completed appropriate professional development to maintain these registrations. However, some training required updating and had been scheduled for August 2013.