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We are carrying out a review of quality at The Dental Touch. We will publish a report when our review is complete. Find out more about our inspection reports.


During a check to make sure that the improvements required had been made

At our inspection in January 2013 we found the practice non compliant as they had not fully implemented the Health Technical Memorandum 01-05: Decontamination in primary care dental practices guidance from the Department of Health.

We asked the provider to submit an risk assessment and plan for working safely which reduced the risk to the patients.

From this evidence we are satisfied the service is now compliant.

Inspection carried out on 29 January 2013

During a routine inspection

We spoke with one patient and the mother of two child patients either before or after they had received treatment on the day of our visit. Both were happy overall with the treatment they had received over the time they had been attending the practice. Where appropriate they had been given treatment options and the information they needed to be able to make their choice. They felt that their decisions and opinions were respected by the staff.

We found that people were given appropriate information about their treatment. Information was collected and updated about patient's medical conditions to ensure patients remained safe when being treated. Equipment was available and staff trained to deal with medical and other foreseeable emergencies. There were effective systems in place to reduce the risk and spread of infection, except that there was not a separate hand-washing sink in the decontamination room. There was a commitment by all staff to remaining appropriately trained. Patient records were compiled and maintained adequately and stored securely.