You are here

Inspection Summary


Overall summary & rating

Good

Updated 31 December 2019

About the service

Lawn Park Care Home is a residential care home providing personal and nursing care to 33 people aged 65 and over at the time of the inspection. The service can support up to 49 people in one building.

People’s experience of using this service and what we found

The service provided safe care for the people living there. Staff knew how to identify and report any safeguarding concerns. Risks to people's personal safety and any specific risks were assessed and managed well. Risks associated with the service environment were assessed and mitigated. There were enough staff to keep people safe. People received their medicines as prescribed. People were protected from the risk of acquired infections.

People's needs and choices were assessed in line with current legislation and guidance in a way that helped to prevent discrimination. People and relatives felt staff were well-trained to meet people’s needs. People were supported and encouraged to have a varied diet that gave them sufficient to eat and drink. The staff team worked well with external professionals to ensure people got the healthcare they needed in a timely way.

The provider had taken steps to ensure the environment was suitable for people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were treated with dignity and respect by a kind and caring staff team. People were involved in making decisions about their care. Staff respected people's right to confidentiality. Relatives and friends were encouraged to visit, and there were no restrictions on visiting times.

People were encouraged to take part in activities which were meaningful to them. People were supported to practice their faith if this was important to them. People’s communication needs were identified and met. The provider had a system in place to respond to complaints and concerns.

The service was well-led. Staff felt supported in their work and took pride in providing good quality care. The registered manager and provider worked to create an open and transparent culture. People felt involved in the home and what went on there. The registered manager and provider undertook audits of all aspects of the service to review the quality of care, and identify areas where improvements were needed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 27 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 31 December 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 31 December 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 31 December 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 31 December 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 31 December 2019

The service was well-led.

Details are in our well-Led findings below.