Updated 23 January 2018
Primrose Surgery is located at 59 Old Crofts Bank Urmston Manchester M41 7AB and offers general medical services to a population of approximately 6,000 patients in the surrounding areas of Urmston, Flixton, Davyhulme and parts of Stretford under the auspice of Trafford Clinical Commissioning Group (GMS). It is situated in the eighth least deprived area in the country with a low number of black and Asian minority ethnic groups and a larger than average number of older people. The premises are based in an area close to shops and public transport and there is ample parking for patients attending by car. The surgery is on two floors and is accessible by stairs and a lift for patients with difficulty using the stairs.
Since the practice moved to these premises approximately two years ago, they have aimed to provide improved services to their population. Improvements have included the addition of clinical and non-clinical staff and there is now a substantive clinical leadership team supported by two part time nurses, a full time medicines manager, an assistant practitioner and a full complement of practice management, administration and reception staff.
At the time of our inspection in December 2017 there were two male and one female GP undertaking 32 clinical sessions per week in total and a GP trainee working at the practice for six months. In 2018 two ST3 GP trainees (GPs in their third year of training) are due to start at the practice who will be able to undertake patient consultations.
The practice is open on Monday, Tuesday, Wednesday and Friday from 8am until 6.30pm and on Thursdays from 7am until 6.30pm. There are appointments available on Saturdays mornings from 9am until 1pm at the local hub at Flixton Road where the clinicians have full access to patients’ medical records. Appointments are pro-bookable by speaking to someone at Primrose Surgery. Outside of those times Mastercall Healthcare provide access to emergency medical advice and treatment.