Share the Care Limited Office

Updated 30 December 2025

Date of assessment: 5 January 2026. Share the Care is a domiciliary care agency providing personal care to people living in their own homes. This service is registered to support older people, people with physical disabilities, autistic people and people with a learning disability. Not everyone supported by this service received the regulated activity of personal care. This inspection looked at people’s personal care and support. At the time of our inspection, the provider was supporting 17 people, and 13 people with personal care. The inspection was undertaken to follow up on the previous inspection and warning notices issued.

‘Right support, right care, right culture’ (RSRCRC) is the guidance the Care Quality Commission (CQC) follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We have assessed the service against ‘Right support, right care, right culture (RSRCRC)’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of our inspection, the provider was not supporting anyone with a learning disability or who was autistic.

At our last inspection the provider was in breach of 8 regulations relating to person centred care, risk management, safeguarding people, staffing, consent, governance, the provider not displaying their rating and not informing the CQCabout incidents. At this inspection we found some improvements had been made, and the provider was no longer in breach of regulations in relation to person centred care, safeguarding people, staffing, consent, not displaying their rating and notifying the CQC about incidents. However, the provider remained in breach of 2 regulations in relation to safe care and treatment and good governance.

This service has been in Special Measures since 13 March 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.

Updated 30 December 2025

AP20220YesFactual accuracySubmitted for factual accuracy

People and their relatives gave positive feedback about the service. People told us they felt comfortable and well supported by staff who were described as ‘kind’, ‘respectful’, and ‘cheerful’. People told us that staff took their time, never rushing care, and often going beyond tasks to provide companionship. People also told us that they received continuity of care, with most people receiving support from the same small team, which helped build trust and familiarity. People told us they felt involved in decisions about their care and confirmed they made choices about daily routines, such as when to go to bed, what to wear, and whether they preferred male or female carers. Relatives and people said staff respected people’s privacy and dignity and encouraged independence where possible, for example by supporting mobility and involving people in personal care tasks. Most people felt safe and confident in staff competence, including when using equipment such as hoists or supporting complex needs. Date of assessment: 5 January 2026. Share the Care is a domiciliary care agency providing personal care to people living in their own homes. This service is registered to support older people, people with physical disabilities, autistic people and people with a learning disability. Not everyone supported by this service received the regulated activity of personal care. This inspection looked at people’s personal care and support. At the time of our inspection, the provider was supporting 17 people, and 13 people with personal care. The inspection was undertaken to follow up on the previous inspection and warning notices issued. ‘Right support, right care, right culture’ (RSRCRC) is the guidance the Care Quality Commission (CQC) follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We have assessed the service against ‘Right support, right care, right culture (RSRCRC)’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of our inspection, the provider was not supporting anyone with a learning disability or who was autistic. At our last inspection the provider was in breach of 8 regulations relating to person centred care, risk management, safeguarding people, staffing, consent, governance, the provider not displaying their rating and not informing the CQCabout incidents. At this inspection we found some improvements had been made, and the provider was no longer in breach of regulations in relation to person centred care, safeguarding people, staffing, consent, not displaying their rating and notifying the CQC about incidents. However, the provider remained in breach of 2 regulations in relation to safe care and treatment and good governance. This service has been in Special Measures since 13 March 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.