Archived: Healthcare at Home Ltd. London

2nd Floor Kings Fund, 11-13 Cavendish Square, London, W1G 0AN (020) 7307 2820

Provided and run by:
Sciensus Pharma Services Limited

All Inspections

23 February 2012

During a routine inspection

People felt involved and participated in decisions about their care. People told us that Healthcare at Home staff treated them respectfully and were sensitive to their needs when working in their homes. They said that they were very pleased with the healthcare they received and felt safe and supported by the nursing staff.

People were able to express their views formally and informally about the quality of care and support. They said their views were listened to and taken seriously. and that they were able to contact on call staff whenever they needed to, if they had concerns.

In a recent client satisfaction survey, people indicated that they were very pleased with the service.