Updated 31 March 2022
We undertook a follow up desk-based of 50 John Street dental practice on 1 March 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had access to a specialist dental adviser.
We undertook a comprehensive inspection of 50 John Street dental practice on 16 November 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for 50 John Street dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 16 November 2021.
Background
The provider has two dental practices and this report is about 50 John Street.
50 John Street dental practice is in Sunderland and provides NHS and private dental care and treatment for adults and children.
The entrance to the practice is stepped, so help is provided for people who may require it, such as those with pushchairs. Car parking spaces are available near the practice.
The dental team includes 12 dentists, 21 dental nurses, two dental hygienists and three dental hygiene therapists. Management and practice support are provided by a practice manager, four receptionists, a practice supervisor, a sterilisation technician and two cleaners. The practice has 13 treatment rooms.
During the inspection we communicated with the practice manager to looked at records about how the service is managed.
The practice is open: Monday to Friday 8.45am to 5pm.