The Care Quality Commission
  • Hospital
  • Independent hospital

Archived: Hendon Diagnostic Centre

30 - 100 Colindeep Lane, Hendon, London, NW9 6HB 0800 028 2258

Provided and run by:
UME Diagnostics Limited

Important: The provider of this service changed. See new profile

All Inspections

30 January 2013

During a routine inspection

We read comments from patients, which were mostly positive and spoke with a patient and a relative who were happy with the service that was being provided. They explained to us that care needs were being met by the provider, emphasising that staff were competent and courteous. 'Staff are very competent and they know what they are talking about', a patient had told us. We observed that the provider ensured staff were trained and appraised.

Patients' privacy and dignity was respected. The provider had a policy on patients' privacy to maximise clarity on ensuring patients' privacy and dignity.

The premises were well maintained and appeared clean and tidy. Patients confirmed that staff demonstrated good hygiene practices, some of which we had observed when we arrived. Patients, staff and others were protected from the risk of unsafe or unsuitable premises because appropriate risk assessments of equipment and premises had been completed.