The Care Quality Commission
  • Hospital
  • Independent hospital

Archived: Sevenoaks Diagnostic Centre

Beadle House, London Road, Sevenoaks, Kent, TN13 2JD (01732) 455200

Provided and run by:
UME Diagnostics Limited

All Inspections

25 March 2013

During a routine inspection

We spoke to three patients during our inspection and all of them spoke positively about their experience and the care they had received. One person told us "Quick from seeing my doctor to having my scan, very nice polite and efficient staff.' Another patient said, "Very professional, and so nice to feel I'm being rushed."

We found that patients who used the service had been given full information about the scan and what to expect on the day. Patients were treated with respect and courtesy. We saw staff reassured patients and took their time to settle them.

All staff working for Sevenoaks Diagnostic Centre had been trained to identify patients at risk of abuse and knew how to report their concerns.

Staff were trained and supported to provide the service and received regular appraisal and opportunities for professional development.

There were systems in place to audit and monitor the quality of the service.